Using Precision Answering in Email
Answering email creates endless opportunities for building skill at Precision Answering. Email is easier to edit than speech, so before you press that "Send" key, pause for a half-second. Re-read the question they asked, re-read the answer you gave, and then ask yourself: Have I been clear? Crisp? Concise? … [Read more...]
Category Review – Questions of Clarification
Clarification is one of the seven categories of analytical questions that constitute the Precision Questioning Toolkit—the category focused on meanings of the words, concepts, and data that we encounter in our work. Asking clarification questions is a simple but effective way to improve your understanding and your work efficiency. Unfortunately, clarification questions are often the ones that people think are the “stupid questions.” Imagine this: You’re sitting in a meeting and someone says: “If … [Read more...]
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